Bell

sleep in style

Room Filter Dropdown

well informed.
questions and answers.

to the guest information centre

Rooms

Are there accessible rooms?

Yes, we have a barrier-free standard double room. If this is occupied, our tower studios are also large and spacious.

Are extra beds available?

We have it even more comfortable! We have comfortable sofa beds in the rooms. On request, we are happy to add extra beds for one or two people.

Are cots available?

Yes, we can set up a cot including children’s bed linen in the room.

Is there a minibar in the room?

Yes, with a varied offer. The consumption of minibar drinks is read daily and charged at reception on departure.

Is there a kettle in the room?

Yes, kettles are available in our tower studios.

Will the rooms be cleaned daily during my stay?

For the sake of the environment, we only change your towels if you want us to. Leave the hand and shower towels on the floor. We change your bed linen and towels automatically every 3rd day.

General

Is the reception desk staffed around the clock?

Our artists at the reception are available around the clock to answer your questions and fulfil your wishes!

Are dogs allowed in the hotel?

Yes, your four-legged friend is also welcome. For this we charge a cleaning fee of EUR 10.00 / day.

What are the check-in and check-out times?

Your room will be ready for you from 14:00 on the day of arrival.

On the day of departure we ask you to vacate the room by 11:00 am.

What are the cancellation conditions?

Our cancellation conditions are as follows:

Reservations can be cancelled free of charge until 14:00 on the day before arrival.

Cancellations after 14:00 on the day before arrival will be charged at 75% of the first night’s stay.

Cancellations on the day of arrival and no-shows will be charged at 100% of the first night’s stay.

More detailed cancellation conditions can be found in general terms and conditions.

Where can I park my car?

A public underground car park with over 500 parking spaces directly below the hotel is available to our guests at a special price of € 19 for 24 hours parking.

to arrival
How far is the hotel from the city centre?

The city centre of Krems is just a 15-minute walk away.

more info about Krems