General Terms and Conditions
The General Terms and Conditions for the Hotel Industry AGBH 2006 apply, in detail for each hotel as follows.
Something unforeseen can always happen. To ensure that you are financially protected in the event of cancellation or interruption of your trip, we recommend the reliable travel insurance from Europäische Reiseversicherung AG. This is included in the booking process and can be booked by you at any time.
Our cancellation conditions:
For private bookings
Reservations can be cancelled free of charge until 2 p.m. on the day before arrival.
Cancellations after 2 p.m. on the day before arrival will be charged at 75 % of the first night’s stay.
Cancellations on the day of arrival and no-shows will be charged at 100 % of the first night’s stay.
For group bookings
cancellation up to 8 weeks before arrival free of charge
cancellation up to 6 weeks before arrival 40 % of the room rate
cancellation up to 4 weeks before arrival 70 % of the room revenue
cancellation up to 2 weeks before arrival 80 % of the room rate
cancellation up to 1 week before arrival 90 % of the room revenue
cancellation within 7 days before arrival 100 % of the room revenue
Our cancellation conditions:
For private bookings
Free cancellation of individual reservations is possible up to 1 day (3 p.m.) before arrival. The hotel reserves the right to charge 100 % of the travel price in the event of late cancellation or no-show.
For group bookings
For group offers, group bookings and group payment and cancellation conditions, please contact willkommen@artewien.at.
Our cancellation conditions:
For private bookings
For cancellations of individual room reservations no cancellation fees will be charged until 6 p.m. on the day of arrival. After this deadline and in case of no-show, the total amount of the reserved service will be charged for the first night.
For group bookings as well as seminar and banquet bookings
Please contact willkommen@arte-linz.at for offers, bookings, payment and cancellation conditions for groups as well as seminar and banquet bookings.
Our cancellation conditions:
For private bookings
For cancellations of individual room reservations no cancellation fees will be charged until 6 p.m. on the day of arrival. After this deadline and in case of no-show, the total amount of the reserved service will be charged for the first night.
For group bookings as well as seminar and banquet bookings
The cancellation conditions for group reservations are agreed individually.
For seminar and banquet bookings
Cancellation conditions for group reservations as well as seminar and banquet bookings are agreed individually.
Our cancellation conditions:
For private bookings
cancellation free of charge until 6 p.m. on the day before arrival
For later cancellations and no-shows, 100 % of the room rate will be charged.
For group bookings (from 15 rooms)
cancellation up to 8 weeks before arrival free of charge
cancellation up to 7 weeks before arrival 30 % of the room revenue
cancellation up to 4 weeks before arrival 50 % of the room revenue
cancellation up to 1 week before arrival 80 % of the room revenue
Later cancellations and no shows will be charged at 100 % of the room revenue.
For seminar bookings
free of charge up to 6 weeks before the event/seminar
up to 4 weeks before the event/seminar € 150,- per seminar day
up to 2 weeks before the event/seminar € 200,- per seminar day
Later cancellations and changes will be charged with € 250,- per seminar day.
Room reservations in connection with a seminar booking are handled like a group reservation, depending on the contingent.
These cancellation conditions apply to direct bookings and contracts concluded between the customer and the arte Hotel Kufstein. Other conditions apply to bookings made via agents. Cancellation requests must always be made in writing.
